All PipeLogix customers receive a limited time support program membership when they purchase a reporting license. After expiration, customers must renew their membership annually in order to continue receiving support program member only benefits.
PipeLogix releases updates throughout the year for support program members only. Updates typically include:
New features and capabilities
New versions of PACP
Cityworks and ArcGIS compatibility updates
Windows compatibility updates
PipeLogix support program members receive unmatched phone support from 7 AM – 8 PM EST. Our team is happy to assist you with any software issues including:
Coms Setup/ Failure
Receive access to our members only customer support website with features such as:
Updates and Patch Downloads
Several times a year, PipeLogix offers free Operator Training and GIS Management courses at our Palm Desert California facility. Courses include training materials, lunches for two days, and a certificate upon completion. Members are responsible for all travel and lodging expenses.