Frequently Asked Questions
Any rack mount, tower or laptop computer meeting the minimum requirements can be used with PipeLogix.
Minimum requirements for PipeLogix Phoenix Reporting:
- Intel Processor
- 4GB RAM
- Windows 10 or 11
Minimum requirements for PipeLogix Phoenix with Video Recording:
- Operating System: Microsoft Windows 10 or 11
- Intel Processor: I5-10500 and above
- RAM: 8 GB minimum, 16GB suggested
- Graphics Card: 2GB GPU Memory dedicated (Nvidia preferred)
- Hard Drive 1: 256 GB
- Hard Drive 2: 1 TB data storage drive
- Video Capture Card: See Below
- RS232 port or USB port for Gearmo USB to Serial Adaptor
- If laptop computer- 3 available USB ports or a USB hub
Standard Definition Video Capture Cards:
High Definition Video Capture Cards:
- AverMedia BU311
- Avermedia Live Gamer HD 2 GC570
- Avermedia Live Gamer Duo GC570D
PipeLogix Phoenix or Version 6.5 most inspection systems. Those we are not directly compatible with can still work with either program by utilizing an XBOB text overlay system. For more information regarding compatible CCTV systems, click here.
PipeLogix software is sold directly by us or by one of various equipment dealers. If there is not a dealer in your area, please call us at 866.299.3150.
If PipeLogix Phoenix or PipeLogix Version 6 are installed on your computer, the program can be used to open and video databases in reader mode. However, a license file is required to make any changes to the data or to export it.
Yes, non-required fields can be made mandatory. Please contact support for more information.
The Full Reporting License has a copy and paste function that allows you to move data between databases. Projects or Surveys can be copied and pasted to a new database. This procedure renames the associated video files, so it is recommended that the File Naming function for pictures and video be used.
PipeLogix Software is compatible with Microsoft Windows 10 Pro and Windows 11 Pro.